City of Kenton The Key to Your Future

Kenton Water Works
555 W Franklin St
P.O. Box 220
Kenton, Ohio 43326
Office: 1-419-673-1324
After hours Emergencies:
Email: Hours:
8:30 A.M. to 4:30 P.M.

Kenton Water Works Department

Customer Information

Need Water and/or Utility Forms?   Click Here.

Customer Information Booklet       Curbside Recycling Booklet

Pay your water bills online or by phone!

Service Fee Schedule:
     $2.95 for any charge up to $300.00
     $2.95 for each additional increment of up to $300.00
          (for example, a payment of $450.00 would be
          $300.00 + $2.95 + $150.00 + 2.95)

Click here to pay your water bill!

Or, call (855) 386-9033 to pay by phone.

The Water Department accepts cash, check, money order, Mastercard, Visa, and Discover.  We do not accept payments over the phone.

Delinquent Accounts:

Delinquent notices go out on the day after bills are due, 16th of month, and you have 7 days to pay in full or make payment arrangements.

Payment Arrangements:

Customers cannot make payment arrangements over the phone. Customers must come into the office to sign a payment arrangement form if their bill is not paid within those 7 days. The customer will receive a copy and the office will put an extension in for your payment. If payment arrangements cannot be kept, you must call the office before the day payment, due to make other arrangements. If no arrangements are made, your services will be disconnected on that day and a $50.00 reconnect fee will be charged.

Outside Payment Box:

A box for payment is located outside the doors of the Water Department Office, along with envelopes. We recommend that you do not put cash in the box. Enclose payment stub with check or money order.

Billing And Collection:

Bills are mailed out on the last day of the month and due on the 15th.  A 10% penalty is added on the the 16th of the month.  Any bill 30 days past due will receive a shut off notice.

Meter Readings:

Your meter will be read every month by the City of Kenton.

Call Before You Dig:

It's the law. You should call at least two working days ahead of when you plan on digging in your yard. Call the Water Department to make arrangements for us to mark your water and sewer lines. For other utility companies call 1-800-362-2764 or visit the Ohio protection service website.

Water Leaks:

Household leaks, both seen or unseen, can drip hundreds and thousands of gallons of water down the drain. Not only is your water wasted, but it registers through your meter and costs you several hundred dollars a month.

  • Check all faucets.
  • Replace worn washers or defective fixtures.

Toilets are the Most Common Areas to Leak:

Put a small amount of food coloring in your toilet tank after it has filled. Do not flush the toilet for at least 10-15 minutes, or overnight if possible. If the color shows up in the bowl, you probably have a leak in or around the plunger ball.

If you suspect water leaks in your home, read your meter before retiring for the night. Read the meter again in the morning before any water is used. If the meter has moved you have a leak.

Kenton Water Works Water Quality Report:

Kenton Water Works is proud to present our Water Quality Report. In complying with recent legislation, we have developed this report to provide you with valuable information about your drinking water. From this report, you will realize what we've always known - your water is safe! To view a copy of the Kenton Water Works Water Quality Report, please Click Here.