Office Location: Kenton Municipal Bldg. 111 W. Franklin. St. P.O. Box 220 Kenton, Oh 43326 1-419-673-1324 kvwater@windstream.net Office Hours: Monday-Friday 8:30 A.M to 4:30 P.M After hours emergency call: 673-0771

Customer Information

OUTSIDE DRIVE UP PAYMENT BOX:

     A box for payment is located outside the doors of the police department. We recommend that you do not put cash in the box. Enclose payment stub with check or money order.

BILLING AND COLLECTION:

     Bills are mailed out on the last day of the month and due on the 15th. A 10% penalty is added on the the 16th of the month. Any bill 30 days past due will recieve a shut off notice.

READING YOUR METER:

     Your meter will be read every other month by the city of Kenton. If your account number begins with a "A" your meter is read on the even months of the calendar year.

     If your account number begins with a "B" your meter is read the odd months of the calendar year.

     You are encouraged to read your own water meter at this time and call it in to our office at 673-1324 or 675-4136.

     Also, a space is provided on the back of your utility bill to record your reading.

     To relocate metering systems due to obstruction of the metering system or request of the customer.

     To repair meter damage by customer abuse, tampering, freezing or back flow from water tank.

     To investigate, notify or discontinue water service as a result of fraud or illegal diversion of water, including turn on or other violations of the rules and regulations of the utility department.

     Return check processing charge.

CALL BEFORE YOU DIG:

    It's the law. You should call at least two working days ahead of when you plan on digging in your yard. Call the water Dept. To make arrangements for us to mark your water and sewer lines. For other utility companies call 1-800-362-2764. Or visit the Ohio protection service website.

WATER LEAKS:

     Household leaks seen or unseen can drip hundreds and thousands of gallons of water doen the drain. Not only is your water wasted, but it registers through your meter and costs you several hundred dollars a month.

     Check all faucets.

     Replace worn washers or defective fixtures.

TOILETS ARE THE MOST COMMON AREAS TO FIND LEAKS:

     Put a small amount of food coloring in your toilet tank after it has filled. Do not flush the toilet for at least an hour, or overnight if possible. If the color shows up in the bowl, you probably have a leak in or around the plunger ball.

    If you suspect water leaks in your home, read your meter before retiring for the night. Read the meter again in the morning before any water is used. If the meter has moved you have a leak.

KENTON WATER WORKS WATER QUALITY REPORT:

    Kenton Water Works is proud to present our Water Quality Report.  In complying with recent legislation, we have developed this report to provide you with valuable information about your drinking water.  From this report,  you will realize what we've always known - your water is safe!  To view a copy of the Kenton Water Works Water Quality Report, please click here.